Satisfying Global Clients

Learn how to meet the expectations of your global clients.

Cross-cultural understanding is not just for incoming expats. Indian companies are working hard to maintain global clients in a competitive market. We help you develop the core competencies required to satisfy your American, British, European and other global clients through our customized training. Cross-cultural understanding begins with those responsible for the project and reaches those delivering the service or content. We provide coaching for Indian executives and project leaders, cultural communication workshops for virtual and IT teams, customer service training for call centers, pre-departure training for employees going abroad and project consulting to help align your performance with international expectations. Contact us to improve your customer satisfaction and team productivity.