Our Services

Shanti specializes in increasing your performance through cultural intelligence.

Our services include:

Training

Creating an environment for participants to discover the impact of culture on work and life is the hallmark of Shanti workshops. Highly interactive and participant-focused, workshops led by our experienced facilitators help to develop core competencies required for cross-cultural success. Customized to your unique needs, workshops include:

  • Building Cultural Intelligence
  • Cross-Cultural Customer Service
  • Cultural Orientation to India
  • Preparing to Work or Study Abroad
  • Cross-Cultural Business Communication
  • Conflict Resolution in a Multicultural Environment

Contact us to schedule a free consultation.

“The program content was comprehensive and delivered exceptionally well. David’s keen understanding of India and Indians ensures that participants are able to connect with their American counterparts, not just learn about them and their way of life. It is rare to come across trainers who can make barriers between cultures disappear. David is one of them.” – Program Participant

Performance Consulting

Whether your business goal is customer satisfaction, sales, employee retention, cost control, or project delivery, Shanti’s consulting services help improve your performance.

Combining traditional consulting tools with a deep understanding of culture and communication, our consultants evaluate three key areas impacting your business results.

  • Performance needs
    What do employees need to do in order to achieve business results?
  • Learning needs
    What do employees need to know in order to achieve business results?
  • Environmental needs
    What support systems need to be in place for employees to achieve business results?

Contact us to schedule a free consultation.

“The Jack Welch of the future cannot be me… The next head of General Electric will be somebody who spent time in Bombay, Hong Kong, Buenos Aires. We have to send our best and brightest overseas and make sure they have the training that will allow them to be the global leaders who will make GE flourish in the future.” –Jack Welch

Executive Coaching

Now more than ever, international markets and global sourcing are integral dimensions to a competitive business strategy. A survey conducted by the Economist Intelligence Unit found that 90% of executives from more than 60 countries said cross-cultural leadership was their greatest management challenge.

Executives often find that the competencies required within their business culture are insufficient to successfully negotiate international partnerships and effectively lead multicultural teams. Allow our experienced culture coaches to assist you in developing cross-cultural leadership competencies.

Contact us to schedule a free consultation.

Indian Business Communication Consulting
Global Business
Expatriate Assignments
Embassies, Government
Agencies and NGOs
Study Abroad

Our Trainers

Our international team of experienced trainers is on-site and ready to help you achieve your strategic goals. Our team sets us apart from
the rest.

David Peace

With nearly 30 years of cross-cultural professional experience and a Masters degree with a cross-cultural emphasis, David is motivated by a deep interest in the culture and history of India. Learn more

Benjamin Bowling

With an MBA from Thunderbird School of Global Management, Benjamin finds creative solutions to global communication challenges and assists business professionals in developing their cultural intelligence. Learn more

Cindy Peace

With a bachelor’s degree in Intercultural Studies and a lifetime of international experience, Cindy focuses communication issues in the global environment and the practical issues of settling successfully into a new culture. Learn more

T.J. Smith

Living and working in India since 2005, T.J. works with business professionals to fully leverage cultural diversity, creating a competitive advantage in the global business environment.
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Stephen Arnold

The former director of the East West Language Institute, Stephen brings his practical knowledge of anthropology, cross-cultural communication and leadership to the Shanti team. Learn more