Our Services

Shanti specializes in increasing your performance through cultural intelligence.

Our services include:

Training

Creating an environment for participants to discover the impact of culture on work and life is the hallmark of Shanti workshops. Highly interactive and participant-focused, workshops led by our experienced facilitators help to develop core competencies required for cross-cultural success. Customized to your unique needs, workshops include:

Building Cultural Intelligence
Cross-Cultural Customer Service
Cultural Orientation to India
Preparing to Work or Study Abroad
Cross-Cultural Business Communication
Conflict Resolution in a Multicultural Environment

“The program content was comprehensive and delivered exceptionally well. David’s keen understanding of India and Indians ensures that participants are able to connect with their American counterparts, not just learn about them and their way of life. It is rare to come across trainers who can make barriers between cultures disappear. David is one of them.” – Program Participant

Performance Consulting

Whether your business goal is customer satisfaction, sales, employee retention, cost control, or project delivery, Shanti’s consulting services help improve your performance.

Combining traditional consulting tools with a deep understanding of culture and communication, our consultants evaluate three key areas impacting your business results.

Performance needs
What do employees need to do in order to achieve business results?
Learning needs
What do employees need to know in order to achieve business results?
Environmental needs
What support systems need to be in place for employees to achieve business results?

“The Jack Welch of the future cannot be me… The next head of General Electric will be somebody who spent time in Bombay, Hong Kong, Buenos Aires. We have to send our best and brightest overseas and make sure they have the training that will allow them to be the global leaders who will make GE flourish in the future.” –Jack Welch

Executive Coaching

Now more than ever, international markets and global sourcing are integral dimensions to a competitive business strategy. A survey conducted by the Economist Intelligence Unit found that 90% of executives from more than 60 countries said cross-cultural leadership was their greatest management challenge.

Executives often find that the competencies required within their business culture are insufficient to successfully negotiate international partnerships and effectively lead multicultural teams. Allow our experienced culture coaches to assist you in developing cross-cultural leadership competencies.