The Coach Bob is an American trainer who works extensively onsite with 2 coaches, Vivek and Rajiv, on how to coach agents. Over the course of many weekly sessions, Rajiv …
Author Archives: David Peace
Jim’s Mistake
Jim’s Mistake Jim lives in Cleveland, Ohio and has 22 years in IT experience. He has been managing a development team in Pune for 2.5 years and they have been …
Two Weeks until Project Deadline
Two Weeks until Project Deadline Rajiv is a team leader for software development. They are working for a US client and Rajiv talks daily with his counterpart, Robert. An important …
Ashish gives 100%
Ashish is on a 6-month assignment in Toronto, Canada, and is enjoying the city and his work environment. He wants to give 100% to his job while in Canada. In …
